Privacy & Returns
Privacy Policy
WOODBURY LIGHTING Is committed to guard your privacy. Please read carefully the terms of our privacy statement. You can also contact us with further questions.
When you purchase something from our store either online or by phone you must submit financial information like a credit card number, this information is needed in order to process your payment, we also request personal information like your name or address, this information is also needed to ship the purchased products to the right person at the right address. Nonetheless there are differences in the way this private information is utilized by commercial entities.
In order to protect you and to build a trust-worthy business relationship with our valued clients we have adopted a very strict privacy policy which is explained below these lines in an easy to understand language.
WOODBURY LIGHTING has a business model which is defined by the products and services advertised on our website.
We do not sell nor supply third parties with none of the information submitted to our company by purchases over the internet or by telephone.
This information including but not limited to personal and/or financial information is considered private and the breaching of this agreement by WOODBURY LIGHTING employees or any other individual with privileged access to this information will be prosecuted according to the law.
The information you supply to us is Under no circumstances shared with any other parties and/or companies. We do not have "affiliates or trusted partners" that will compromise the safeguarding of your information.
Our databases are periodically cleansed from obsolete gathered information and purchase records which are then safely deleted thus ensuring your privacy and peace of mind.
Hacker-proof Technology & 128 bit SSL certificate Woodbury lighting
In addition to the adequate protection of your privacy we rely on the latest cryptographic protocols to guarantee that all the information you submit is being safely masked while traveling over the internet.
Our systems are continually tested to safely withstand the attacks from computer savvy bandits or fraudsters looking to harm you by stealing your valued personal information.
Return Policy
We are confident that you will be completely satisfied with your purchase nevertheless we include a flexible return policy as further proof that our commitment to provide you with great products and great service goes beyond the transaction.
Please Read carefully.
-
All Items are Returnable within 30 days from the date of receipt except for items marked as "final sale".
-
There will be a restocking fee of 30% respective to the total amount of the purchase.
-
For the return of limited edition pieces there will be a restocking fee of 35% respective to the total amount of the purchase.
-
In the event of a return the coverage of the shipping fee from your location to our warehouse will be deducted from the initial payment
-
All returns must be in the exact same condition as shipped by our quality control personnel, and cannot have been installed or assembled.
-
All returns must be accompanied of the original boxes,packaging and documentation as shipped by our quality control personnel.
-
Returns will be refunded in the form of store credit or credit card refund.
-
Our company reserves the right to determine whether the return subject meets the standard of our quality control personnel before issuing a refund.
-
All returns must have a confirmation from our customer service before an item is returned.
-
PLEASE NOTE!!! Any transaction conducted during the Jewish Sabbath and Holidays will be finalized only upon confirmation by email, and at the completion of the holidays shipping will follow right thereafter. Thanks for your cooperation